Ask an Advisor Online
If you have a quick question, don't ask around; Ask An Advisor!
The Ask An Advisor! feature allows you to get your quick questions answered through email by an academic advisor in the University College Advising Center.
Assure you've read through the information below before sending your questions.
When To Use Ask An Advisor!
You should use Ask An Advisor!:
to clarify a Texas State academic policy and/or procedure.
to locate information about campus resources.
for general questions about the Texas State General Education/Core Curriculum requirements.
if you have any academic questions, comments, or concerns.
You should not use Ask An Advisor!:
to get an academic advising and/or academic probation hold released.
to get assistance with course selection.
to schedule an academic advising appointment.
to discuss your academic performance/progress.
Ask An Advisor! Polices and Procedures
- In order to receive a timely response using the Ask An Advisor! feature, you must:
Include your first name, last name, Texas State ID number, and a reliable e-mail address. We will use the e-mail address provided by you. We strongly recommend you provide your Texas State e-mail address (if possible).
Be specific and detailed with your question(s) and/or request(s).
If you have multiple questions, try to ask them in one request.
- You will receive an e-mail response to your question from an academic advisor in the University College Advising Center.
- Response e-mails will only be sent Monday - Friday, 8:00 a.m. - 5:00 p.m.
- During non-peak times, responses can take up to one business day. During peak times (registration periods), responses can take up to three business days.